Privacy Policy

ServGH respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why we collect it, how long we keep it, and who we share it with.

Personal information

• Name and contact details (email, phone number)
• Account credentials
• Profile information (photo, bio, location)
• Identity verification documents
• Payment information

Transaction data

• Purchase and sale history
• Messages and communications
• Reviews and ratings

Technical data

• IP address and device information
• Browser type and settings
• Usage data and analytics

• To provide and maintain the service
• To process transactions and payments
• To verify identity and prevent fraud
• To tell you about your orders and account
• To improve the platform
• To meet our legal obligations

We may share your information with:

• Other users — limited profile information, for a transaction
• Payment processors (Stripe, PayPal, Paystack)
• Service providers (hosting, analytics, support)
• Law enforcement, where the law requires it

We never sell your personal data to third parties.

We apply industry-standard controls:

• TLS encryption for data in transit
• Encryption at rest for stored data
• Regular security audits and penetration testing
• Access control and authentication on every admin path

You have the right to:

• Access your personal data
• Correct anything inaccurate
• Ask us to delete your data
• Export your data
• Opt out of marketing messages

To exercise any of these, write to privacy@servgh.com.

We keep your personal data while your account is active, or as long as we need it to run the service. After you delete your account we may keep some records for legal, tax or audit reasons for up to 7 years.

For anything privacy-related, contact our Data Protection Officer:

• privacy@servgh.com
• 19 Iris Street, Gbawe, Accra, Ghana