Trust and safety
Safety and security
Money held until you say so, identities we check, and a dispute path that ends with a person.
How we protect you
Four guarantees that apply to every order, on every plan.
Escrow on every order
Your money is held until you confirm you are satisfied. The seller is paid only after delivery lands.
Verified identities
Sellers can verify with government ID and an address check. Verified badges are earned, never bought.
Payments you can trace
Every transaction is encrypted and processed through Stripe, PayPal or Paystack — never card details we hold ourselves.
Reviews that mean something
Only a completed order can be reviewed, so a rating is evidence of a real transaction.
Six habits that keep you safe
None of them cost anything. All of them make a dispute easier to win.
Always pay through escrow
Never pay outside the platform. Off-platform payments have no protection and no dispute path.
Read the seller’s reviews
Look at what previous buyers said before you commit, not just the star average.
Verify before you meet
For local services, confirm the seller’s identity and meet somewhere public.
Keep the conversation here
Messages on ServGH are logged, so a dispute has a record to work from.
Report anything that feels off
If something seems wrong, tell us. Every report is reviewed by a human.
Protect your account
Use a strong, unique password and never share your sign-in details.
See something suspicious?
Tell us. Scams, policy breaches and anything that feels wrong — every report is read, and the reporter stays anonymous to the person reported.